CUSTOMER INFORMATION
Last Updated: July 14, 2026
Well Played Games LLC (“we,” “our,” or “us”) is committed to providing a secure and straightforward payment experience for our customers. This Payment Policy explains the payment methods we accept, how your payment is processed and protected, and other important payment information.
We currently accept the following payment methods:
• Bank Transfer
• Zelle
• Apple Pay
The security of your payment is our top priority. We use industry-standard encryption technologies to ensure that your personal and financial information is secure during the checkout process.
We process payments immediately at the time of purchase.
Once your payment has been successfully processed, you will receive a confirmation email with the details of your order.
Our website processes all payments in USD.
If your payment is declined or fails:
• Check that your card details or Apple Pay account have been entered correctly.
• Contact your bank or payment provider for more information.
• Is the problem still occurring? Then contact our support team; we are ready to help you.
For information about refunds, exchanges, or disputes, please refer to our Return & Refund Policy.
If you have any questions regarding this Payment Policy, please contact us.
• Business Name: Well Played Games LLC
• Timezone: (GMT-05:00) Eastern Standard Time (New York)
• Business Hours: Monday – Sunday: 10:00 AM – 10:00 PM
• Address: 1400 Charles Blvd Suite 130-G, Greenville, NC 27858 United States
• Phone: (252) 227-0395 (Calls only) / (252) 375-4162 (Text only)
• Email: sales@wellplayedgames.net
• Contact Page: https://wellplayedgames.net/contact