Shipping Policy

Thank you for choosing Well Played Games LLC. We are committed to providing fast, reliable, and transparent shipping for every order placed with us. This Shipping Policy explains how and when your items will be prepared, dispatched, and delivered.

Shipping Origin

All orders ship from our facility at:

Well Played Games LLC: 1400 Charles Blvd Suite 130-G, Greenville, NC 27858 United States

We currently ship to all locations within the United States and are working toward expanding international shipping in the near future.

We ship only via UPS, FedEx, USPS or via a Trucking Company.

Order Processing & Delivery Time

Your delivery timeline is determined by two stages:

• 1. Handling Time: 0–1 business day (Monday–Friday) Every order is carefully inspected, prepared, and packaged before shipping to ensure it arrives safely and in perfect condition.
• 2. Transit Time: 1–2 business days (Monday–Friday) Once shipped, your order will typically arrive within 1–2 business days, depending on your location.

Order Cut-Off Time: Orders placed before 3:00 PM (GMT-05:00) Eastern Standard Time (New York).  Monday–Friday orders are processed on the same business day. Orders placed after 3:00 PM are processed the following business day.

Shipping Costs & Tracking

United States Orders

Shipping Method	Cost
Standard Shipping	FREE

All domestic orders ship at no additional cost.

Order Tracking

Once your order has shipped, you will receive a tracking number so you can follow your delivery in real time. This allows you to see exactly when your order is picked up, in transit, and out for delivery.

Customer Support & Delivery Assistance

Your satisfaction is our priority. Our team is always ready to assist with shipping questions, tracking updates, delivery coordination, or product concerns.

Customer Support Hours: (GMT-05:00) Eastern Standard Time (New York)

• Monday – Friday: 08:00 AM – 10:00 PM
• Saturday: 08:00 AM – 08:00 PM
• Sunday: Closed

Address: 1400 Charles Blvd Suite 130-G, Greenville, NC 27858 United States

Phone: +1 252-227-0395

Email: sales@wellplayedgames.net

Contact Page: https://wellplayedgames.net/contact/